Question 1

1-Can l wash the pillow?

Accepted Answer

The pillow cover is washable. You can remove and machine wash the outer zippered cover on a gentle cycle.

NOTE: Do not machine wash the inner memory foam core, So as not to damage the structure of the memory foam and shorten its service life.

Question 2

2-Remove instructions

Accepted Answer

Any new memory foam odor will completely fade in time. but you can speed up the process. Remove the outer cover and place inner pillow in front of a fan when not in use. Rotate the pillow periodically.

Question 3

3-Why the odor?

Accepted Answer

Pillow after the production of deodorization treatment, but in the process of prolonged transportation closed in a confined space, the special material of memory foam will gather odor.

After many authoritative organizations test this odor is harmless to the human body.  The best advice is to put it in a cool and ventilated place to dry for a period of time (about 24 hours) after unpacking.

Question 4

4-How do I care for my foam pillow?

Accepted Answer

Avoid high temperature and humid environment: Memory foam is sensitive to temperature and humidity and should be avoided.

Use a protective cover: The use of a protective cover can effectively prevent stains and liquids from penetrating and reduce the frequency of cleaning.

Regular Ventilation and Turning: Regular turning and ventilation helps to evenly distribute pressure and expel moisture.

Avoid washing and exposure to the sun: Memory foam pillows should not be washed and exposed to the sun, it is recommended to use a vacuum cleaner to vacuum or use a damp cloth to gently wipe the local stains and air dry in a ventilated and cool place.

COMMON QUESTION TYPES

1-Can l wash the pillow?

2-Remove instructions

3-Why the odor?

4-How do I care for my foam pillow?